Privacy Policy

Last updated: 22nd July 2025

At The Virtual Collab (“we,” “our,” or “us”), your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, or interact with us in any way.

By using our site or services, you agree to this Privacy Policy.

1. Who we are

The Virtual Collab helps female business owners sell more, stress less, and scale faster with bespoke support.

If you have questions about this policy, please contact us at:
admin@thevirtualcollab.co.uk

2. What data we collect

When you interact with us, we may collect:

  • Name

  • Email address

  • Phone number (if you choose to provide it)

  • Business information (if relevant to our services)

  • Payment details (processed securely by our payment provider — we do not store card details)

  • Any other information you share in forms, questionnaires, or consultations

We also collect limited technical data when you visit our website (like IP address, browser type, pages visited) through cookies and analytics tools.

3. How we use your data

We use your data to:

  • Provide and deliver our services

  • Respond to your inquiries

  • Process payments and bookings

  • Send you updates, marketing emails, and resources (if you opt in)

  • Improve our website and services

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email or contacting us directly.

4. Legal basis for processing

We process your data under one or more of the following lawful bases:

  • Consent (e.g., when you opt in to emails)

  • Contract (to deliver services you’ve purchased)

  • Legitimate interests (to improve and grow our business)

  • Legal obligations

5. How we share your data

We never sell your data.
We may share it with trusted third-party service providers (like email platforms, payment processors, or contractors) only as needed to deliver our services.
These providers must keep your data secure and confidential.

6. How we protect your data

We take appropriate technical and organisational measures to protect your data.
We keep your information only as long as necessary to provide our services and comply with legal obligations.

7. Your rights

You have the right to:

  • Access the data we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent (where applicable)

  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us at admin@thevirtualcollab.co.uk.

8. Cookies & tracking

We use cookies (small files placed on your device) and similar technologies to:

  • Ensure our website works properly

  • Analyse visitor behaviour to improve our site

  • Remember your preferences

  • Show relevant content

Types of cookies we use:

  • Essential cookies: Needed for core site functionality

  • Analytics cookies: Help us understand how visitors use our site

  • Functionality cookies: Remember your settings and preferences

Managing cookies:

You can disable cookies in your browser settings, but some site features may not work properly if you do.

For more detail, feel free to email us at admin@thevirtualcollab.co.uk.

9. Links to other websites

Our site and emails may include links to third-party websites. We are not responsible for their privacy practices. Please check their policies before providing any information.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any updates will be posted here with a revised “last updated” date.

Contact us

If you have any questions about this Privacy Policy or how we handle your data:
admin@thevirtualcollab.co.uk

Thank you for trusting The Virtual Collab.